This was a premises liability case involving a residential valet service at a luxury property in West Hollywood. The plaintiff, on his first day moving into the building, was unaware of a rule prohibiting residents from walking down a steep vehicle ramp due to safety concerns. No valet attendant was present at the time to warn him, despite a policy requiring constant valet presence. The plaintiff proceeded down the ramp and slipped, sustaining injuries to his arm, neck, and back.
Although the defense argued the plaintiff should not have used the ramp, it was established that he was not informed of the rule and that the valet service failed to enforce its own safety protocols. The case resolved for $362,500. This matter demonstrates the importance of proper warnings and enforcement of safety policies in residential properties.